Log in

No account? Create an account

Josh-D. S. Davis

Xaminmo / Omnimax / Max Omni / Mad Scientist / Midnight Shadow / Radiation Master

Previous Entry Share Next Entry
TSA is full of fail
Josh 201604 KWP
They have only one contact reference on their webpage, and it's an email address.

I emailed them about the PR issues and my concerns for privacy, and recommendations for their improvement. That was on Nov 20, and is both on LJ and Facebook.

Here's TSA's reply, which seems to be a form letter related to people trying to sell them technology:
Thank you for your e-mail message.

The U.S. Department of Homeland Security is composed of several component agencies which handle different types of acquisitions. For future reference, proposals for technology ideas or products may be submitted by following the guidelines available on the Transportation Security Administration (TSA) website at www.tsa.gov, under the "Join Us" link. Once these requirements have been reviewed and a determination is made that an unsolicited proposal is valid, then the proposal may be submitted to the appropriate point of contact listed on the website.

The offers of help and support from those willing to serve have been gratifying and are an important contribution to ensuring the safety and security on the Nation's transportation system.

We hope this information is helpful.

TSA Contact Center