Josh-Daniel S. Davis (joshdavis) wrote,
Josh-Daniel S. Davis
joshdavis

Computer/Medical woes

On 2012-01-15, I tried to move just under half (5/11ths) of my HSA balance into the HSA investment account. When I submitted the change, I got this:

"com.ibm.websphere.sca.ServiceRuntimeException: CWSXM0201E: Exception returned by mediation flow for component HSAInvestment_Mediation in module LOBSB_HSAInvestment_v2 CWSXM3713E: The fail terminal on Service Invoke primitive SI_Email in operation sendInvestmentBuyTxn in mediation component HSAInvestment_Mediation in module LOBSB_HSAInvestment_V2 was fired but the terminal is unwired: caused by: com.ibm.ws.sibx.mediation.esb.SIBXFireFailTerminalException: CWSXM3713E: The fail terminal on Service Invoke primitive SI_Email in operation sendInvestmentBuyTxn in mediation component HSAInvestment_Mediation in module LOBSB_HSAInvestment_v2 was fired but the terminal is unwired."

I then checked, and I saw that it pulled the transaction twice, totaling 10/11ths of my balance. Since it was after 3pm, it was listed as a 2012-01-16 transaction. I called, and after much discussion with supervisors, etc, the phone rep indicated that we would have to wait until it settled, then I could issue a sell transaction.

I though I would just leave it, but with the kids' Dr visits today, we plowed through the remaining 1/11th (since when did amoxicillin syrup cost $65/bottle, and since when did kids need three bottles each? Plus the Dr's visit, which was $160 each, plus a dental checkup unrelated.)

So anyway, I went to look, thinking I would pull the other half back, and LO! It never showed up. I have the one chunk there, and no other pending transactions. The other chunk just disappeared entirely.

I should have known it was something bad, considering the websphere error mentioned FAILING TO SEND AN EMAIL!!!!

WHAT?!?! Transfers should not be e-fracking-mails.

Anyway, I called back in today, explained, gave the ref number, and it's being escalated to a supervisor with 3-5 day turnaround time.

In the meantime, I'm glad I pulled extra from savings. *sigh*
Tags: family, me, medical, money
Subscribe
  • Post a new comment

    Error

    Anonymous comments are disabled in this journal

    default userpic

    Your reply will be screened

    Your IP address will be recorded 

  • 2 comments