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Josh-D. S. Davis

Xaminmo / Omnimax / Max Omni / Mad Scientist / Midnight Shadow / Radiation Master

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Josh 201604 KWP
I'm working with a customer that has no business near anything electronic. The guy is so inexplicably incapable of comprehending the simplest of concepts. He doesn't comprehend simple explainations. He has no grasp of basic terminology. I have never been so furious at anyone in my entire technical career.

He asks the most idiotic questions that have no answer because the questions simply don't make sense. Every single thing is a battle in comprehension. He thinks that if you pull a hard drive out of a system, it should be erased.
We powered on a system, and chose "partition standby". So it comes up and says "standby". So then he says, "it's not up, it says standby."

I cannot in any way even begin to convey just how frustrated I am with this guy.

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I know how you feel. It's absolutely astounding how some people can actually pick up the phone, dial it, and intentionally make contact with someone knowing full well that they don't know anything, and yet still be unwilling to believe what they're told. What do these people think we'd possibly gain by making up bullshit that makes them call over and over again?

*nod* I mean, what throws me off is this guy knows not to type "S P A C E", so the cognitive dissonance set in from thinking that maybe he wasn't a complete moron. He was a fake! GRRR.

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